Introduction

At Dice Competitions, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using our website and participating in our raffles, you agree to the terms outlined in this policy.

By placing an order with Dice Competitions, you consent to receive SMS marketing messages and email marketing communications from us. You can opt out at any time by following the unsubscribe instructions provided in our messages or by contacting us directly.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, postal address, and other details provided during registration or ticket purchase.
  • Payment Information: Payment details processed by third-party providers (we do not store your full payment details).
  • Technical Data: IP address, browser type, operating system, and other technical data collected via cookies.
  • Usage Data: Information about how you interact with our website.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Processing Entries: To manage raffle ticket purchases and notify winners.
  • Communication: To send updates, service announcements, or marketing materials (with consent).
  • Marketing: To provide SMS and email marketing messages related to promotions, offers, and new competitions.
  • Customer Support: To handle enquiries and provide assistance.
  • Improving Our Website: To understand usage patterns and improve services.

3. Sharing Your Information

We share your data with:

  • Service Providers: Trusted third parties, including payment processors and hosting services.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

We take steps to secure your data, but we cannot guarantee absolute security over the internet. We use encryption and secure servers to protect your personal information.

5. Data Retention

Your data is retained only for as long as necessary for the purposes outlined in this policy. Once no longer needed, we will securely delete or anonymise your data.

6. Your Rights

You have rights to access, correct, delete, or restrict the processing of your data. You can also withdraw consent for marketing communications (SMS or email) at any time. To exercise any of these rights, please contact us at [Your Contact Email].

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via email or a prominent notice on our website.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

  • Email: info@dicecompetitions.com